You can start adding products straight away but they will need to be approved before any sales take place
This agreement is made between SalisburyShopRun.co.uk (referred to as "SSR," "we," "us"), a food delivery service platform, and the registered restaurant or food business (referred to as "the Vendor," "you") for the listing, order processing, and optional delivery services provided by SalisburyShopRun.co.uk.
The relationship between SSR and the Vendor is one of independent contractors. SSR acts solely as an ordering platform and payment intermediary, connecting your service with the Customer and facilitating connections with a professional delivery network.
a. Menu and Pricing: You must provide SSR with an accurate and up-to-date menu and pricing. The prices listed on the SSR platform must be the same as the prices charged directly by you in your premises. We operate a zero-commission model and require no mark-ups on your listed food prices. b. Order Fulfillment: You are responsible for the timely, accurate, and high-quality preparation and packaging of all orders received through the SSR platform. c. Quality and Compliance: You are solely responsible for the quality, safety, legality, and compliance with all food safety and health regulations relating to the products you sell. d. Confirmation: You agree to promptly confirm receipt and acceptance of orders via the agreed-upon ordering mechanism. e. Collection: You must have the order fully prepared, packaged, and ready for collection by the assigned delivery driver immediately upon their arrival at your premises.
SSR operates a Pass-Through Financial Model designed to maximize your profit retention.
a. Customer Payment Components: The Total Order Value paid by the Customer to SSR includes the following components: i. Food Cost: The exact price of your food (passed to you). ii. Booking Fee: A fixed fee of £1.25 (SSR revenue). iii. Service Charge: 8% of the Food Cost (SSR revenue). iv. Delivery Charge: A separate fee processed for the independent delivery network (SSR passes this to the driver).
b. Vendor Payout: SSR will pass the full Food Cost (100% of your listed price) directly to you. * The Vendor is responsible for any involved bank charges or online payment portal charges such as but not limited to PayPal. * Simply put: You receive 100% of the food price, less only your standard third-party payment processing fee.
c. No Commission: SSR does not charge the Vendor any commission on food sales under the current agreement. Our revenue is derived exclusively from the Booking Fee and Service Charge paid by the Customer.
a. Service Provision: SSR provides the logistical service of connecting the order with independent, local professional drivers (e.g., licensed taxi/private hire operators). b. Driver Status: The drivers are independent contractors and are not employees of SSR or the Vendor. c. Handover: You must ensure the order is correctly handed over to the identified delivery driver. The driver assumes responsibility for the safe transport of the food or groceries upon collection.
a. Current Agreement Term: The zero-commission and £0 subscription fee terms set out in this agreement are valid only until midnight on December 31, 2026.
b. Future Fee Structure: Effective January 1, 2027, all new vendors and vendors who do not qualify for Legacy status will be subject to a new fee structure: i. Subscription Fee: A monthly fee of £10.00. ii. Commission: A commission fee of 5% on the total Food Cost component value of all sales.
c. Legacy Vendor Status: Any Vendor who signs and completes their registration agreement with SSR before midnight on December 31, 2026, will be designated a Legacy Vendor. i. Legacy Status Retention: Legacy Vendors shall remain on the original terms in perpetuity: * £0.00 Monthly Subscription Fee. * 0% Commission on the Food Cost component value.
a. Termination: Either party may terminate this agreement with 30 days written notice. Immediate termination may occur if either party breaches any material term of this agreement. b. Liability and Indemnification: You agree to indemnify and hold harmless SSR from any claims or liabilities arising from: i. The quality, preparation, or safety of your food products. ii. Any breach of food safety or public health laws by you. iii. Any misuse of the delivery network, including but not limited to, using the driver or vehicle to transport any item or person not explicitly listed on the order or attempting to use the delivery service as a form of passenger transport. iv. Any other breach of this Agreement by you. c. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
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